REHMANN WINS CLEARLYRATED’S 2021 BEST OF ACCOUNTING DIAMOND AWARD FOR SERVICE EXCELLENCE
February 17, 2021Award recognizes those who have won the Best of Accounting Award for at least five years in a row
Troy, Mich., – February 16, 2021 – Rehmann, a fully integrated financial services and advisory firm, has won Clearlyrated’s Best of Accounting Diamond Award for providing superior service to their clients for at least five consecutive years. Diamond winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients. Rehmann received satisfaction scores of 9 or 10 from 82% of their clients, significantly higher than the industry’s average of 43% in 2020.
“The importance of listening to clients is fundamental to fulfilling our mission in empowering the purpose of our clients. Listening helps us understand. When we understand client goals and aspirations, we deliver relevant insight and advice,” said Randy Rupp, CEO of Rehmann.
Rehmann also received a Net Promoter® Score of 80 for businesses and 76 for private households in 2020. The ratings provided by clients give a comprehensive view into the high-quality service the firm provides. According to program organizers, Best of Accounting winners are twice as likely to be satisfied than those who work with non-winning firms.
“After one of the most turbulent years in modern history, winners of the 2021 Best of Accounting award have proven their commitment to go above and beyond in support of their clients,” said ClearlyRated’s CEO and Founder, Eric Gregg. “These service leaders have demonstrated their capacity to be agile, to be precise, and to prioritize the client experience above all else. It is my honor to celebrate and showcase the 2021 Best of Accounting winners alongside feedback from their actual clients on ClearlyRated.com!”
About Rehmann
Rehmann is a fully integrated financial services and advisory firm that provides accounting and assurance, comprehensive technology, accounting and human resource solutions, specialized consulting and wealth management services. For more than 75 years, Rehmann has provided forward-thinking solutions, making it our duty to anticipate our clients’ daily and future needs. Rehmann has nearly 900 associates in Michigan, Ohio and Florida. Rehmann is an independent member of Nexia International, offering clients a global approach. Find us online at rehmann.com.
About ClearlyRated
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
About Best of Accounting™
ClearlyRated’s Best of Accounting® Award recognizes accounting firms that have demonstrated exceptional service quality based exclusively on ratings provided by their clients. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which firms deliver the highest quality of service to their clients. Winners are featured on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.
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Contact: Holly Shier
248.458.7923
holly.shier@rehmann.com