If you’re a leader, you can expect to have difficult conversations with your employees. Do you have the skillset to initiate a tough conversation and resolve it in a way where all parties feel heard, respected, and part of the solution?

In this session we’ll show you how you can use three tools—empathy, professionalism, and candid honesty—not only to address and resolve issues impacting workplace performance and behavior but also to improve your overall leader-employee communication and relationships.